Owner OS for medical billing companies
Alarms for medical billing companies
“Every client is a separate login, so I only find out an account is slipping when the practice calls me upset.”
A billing company lives inside other people's systems. Each client practice has its own login to athenahealth, AdvancedMD, Tebra, or eClinicalWorks, plus a clearinghouse, and there is no single view of the whole book. Problems hide in the gaps between logins: a client stops sending charges, rejections sit in a clearinghouse queue, payments land in the bank but never post, and a client takes more of your team's time than it pays for. Owner OS reads from each client's tools overnight, rolls everything up by client and payer, and keeps patient details in each client's system by working from counts, dollars, and claim IDs.
Eight alarms we build for medical billing companies
- Client A/R aging creepTrack days in A/R and aging buckets for every client and payer nightly, and flag the client whose older A/R is growing before they notice it first.
- A client stopped sending chargesCompare each client's charge volume with its schedule and normal pace, and flag lag-to-bill growing toward payer timely filing limits.
- Denial spikes by client and payerGroup denials by payer, reason, and CPT code across every client nightly, and catch one payer change hitting several clients at once.
- Clearinghouse rejections nobody workedCount open clearinghouse rejections by client and reason, flag queues nobody touched, and catch claims the payer never acknowledged.
- Payments not posted or posted shortMatch deposits with ERAs and posted payments for every client, flag ERAs not posted, and catch payers paying below the client's fee schedule.
- Provider enrollments pending or expiringFlag client providers seeing patients before payer enrollment clears, revalidations coming due, and CAQH attestations about to lapse.
- Work queues aging by billerAge open claims and denials by assigned biller, flag backlogs that are growing, and suggest how to rebalance work before follow-up stops.
- Client accounts at riskCompare each client's fee revenue with staff hours, flag falling collections, late fee payments, and renewals coming up across your book.
Reads from the tools you already use
- athenahealth
- AdvancedMD
- Tebra
- eClinicalWorks
- DrChrono
- Availity
- Waystar
- Office Ally
- CAQH ProView
- QuickBooks Online
- Clockify
Read-only by default. A guardrail layer controls exactly which data the AI can see, and anything that sends, spends, or deletes needs your approval.