Owner OS for independent pharmacies
Alarms for independent pharmacies
“We fill more scripts every year, but some pay less than the drug cost us, fees come back months later, and bags sit in will-call until they expire.”
An independent pharmacy runs on thin margins set by PBMs and wholesalers, and the dispensing system shows the claim, not the profit. Fees get taken back long after the script was filled, costs move between orders, and the real margin only shows up when someone reconciles it all in a spreadsheet. Money slips through underwater claims, unreversed will-call bags, stock that expires on the shelf, and payments that arrive late or short.
Eight alarms we build for independent pharmacies
- Claims paid below costFlag pharmacy claims where reimbursement came in below your acquisition cost, by PBM, plan, and NDC, so you can see the pattern and appeal what you can.
- Fee clawback driftCompare the fees PBMs take back after payment to what you expected, by PBM and month, and see your true margin per script after clawbacks.
- Will-call bags not reversedCount pharmacy will-call prescriptions not picked up, claims not reversed before the payer's window, and stock that should go back on the shelf.
- Dead and expiring stockFlag pharmacy stock with no dispensing in months, items nearing expiry, and products still inside wholesaler return windows, by value.
- Stockouts and owed fillsTrack pharmacy out-of-stocks, partial fills, owed quantities, and transfers out caused by missing stock, by NDC and week.
- Wholesaler cost increasesFlag pharmacy items where wholesaler cost jumped, generics bought off your primary contract, and OTC items priced below your target margin.
- PBM payments late or shortCompare expected PBM payments to deposits by payer and cycle, and flag late or short payments before they squeeze your cash for the next order.
- Staffing vs script volumeCompare pharmacy technician and pharmacist hours to scripts filled by hour and day, and flag short shifts and overtime building up before payroll.
Reads from the tools you already use
- PioneerRx
- BestRx
- Liberty Software
- QS/1
- Computer-Rx
- McKesson Connect
- Cardinal Health Order Express
- QuickBooks Online
- PBM remittance files
Read-only by default. A guardrail layer controls exactly which data the AI can see, and anything that sends, spends, or deletes needs your approval.