For Independent and community pharmacies, single store or a small group
See stockouts and owed quantities before patients come back for them
When a drug is out, the pharmacy fills part, owes the rest, or sends the script elsewhere. Each owed fill costs a second trip and staff time, and a transfer out can lose the patient for good. The reorder point that caused it never gets fixed.
What it can cost you
Example: 20 transfers out a month from stockouts x $40 monthly margin x 12 months = $9,600 a year at risk.An illustration, not a promise. Your Opportunity Scan puts a real number on it.
What the system checks overnight
- Counts partial fills and owed quantities by NDC.
- Lists owed fills still open past a set time.
- Counts scripts transferred out where stock was the reason.
- Compares reorder points to recent dispensing for items that ran out.
- Flags items on backorder at your primary wholesaler with stock elsewhere.
Where it reads from
- PioneerRx
- BestRx
- Liberty Software
- QS/1
- McKesson Connect
- Cardinal Health Order Express
Wholesaler stock and backorder status, read as data only.
What happens when it fires
The buyer adjusts reorder points and orders from an alternate source when needed. The system suggests the changes.
Autonomy level: Suggest only. The brief tells you what changed and what to do. Nothing happens without you.
What we guarantee
Open owed fills and stockout counts are in every morning brief. We agree on the metric before the Sprint starts and measure it over the first 20 business days after go-live. If we miss it, you get half your Sprint fee back. Dollar savings are tracked in your monthly saves log, reported rather than promised.
Questions
Will it suggest a different drug when one is out?
No. It only tracks stock and orders. Any change to what is dispensed is the pharmacist's decision.
Does it place orders?
No. It suggests reorder point changes and alternate sources. Ordering stays with your team.
Do I need new software for this?
No. The system reads from the tools you already use, with read-only access by default. A guardrail layer controls exactly which data the AI can see.
What does it cost?
A 3-week Sprint is $6,000 fixed and includes the morning brief plus one automation tied to an agreed metric. Ongoing support is $1,500 a month, or $500 a month to keep it running without new automations. If the agreed metric is missed over the first 20 business days after go-live, half the Sprint fee is refunded.
How is this different from a dashboard app or a free AI kit?
A dashboard app shows numbers when you go look. A free AI kit gives you the parts, and you do the setup, the upkeep, and the checking. Here the alarms are built for your kind of business, they watch outside data like market rates and rule changes alongside yours, and on Run or Keep-Running, the person who built them keeps them working and logs what they caught.
More alarms for independent pharmacies
Seven more things worth watching.
- Claims paid below costFlag pharmacy claims where reimbursement came in below your acquisition cost, by PBM, plan, and NDC, so you can see the pattern and appeal what you can.
- Fee clawback driftCompare the fees PBMs take back after payment to what you expected, by PBM and month, and see your true margin per script after clawbacks.
- Will-call bags not reversedCount pharmacy will-call prescriptions not picked up, claims not reversed before the payer's window, and stock that should go back on the shelf.
- Dead and expiring stockFlag pharmacy stock with no dispensing in months, items nearing expiry, and products still inside wholesaler return windows, by value.
- Wholesaler cost increasesFlag pharmacy items where wholesaler cost jumped, generics bought off your primary contract, and OTC items priced below your target margin.
- PBM payments late or shortCompare expected PBM payments to deposits by payer and cycle, and flag late or short payments before they squeeze your cash for the next order.
- Staffing vs script volumeCompare pharmacy technician and pharmacist hours to scripts filled by hour and day, and flag short shifts and overtime building up before payroll.
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