For Independent urgent care centers and small multi-site groups, including those with an occupational medicine line
Catch occupational medicine employer invoices that never went out
Occ-med visits for drug screens, physicals, and work injuries get billed to the employer, often through a separate process from insurance claims. Some visits never make it onto an invoice, some invoices sit past terms, and an employer that used to send a steady stream quietly moves to a competitor.
What it can cost you
Example: 20 employer visits a month missed on invoices x $85 = $1,700 a month never billed.An illustration, not a promise. Your Opportunity Scan puts a real number on it.
What the system checks overnight
- Matches employer-paid visits in the EMR against invoices in QuickBooks Online.
- Flags employer invoices past their payment terms, by employer.
- Compares each employer's visit volume with its usual pace.
- Flags visits under an employer account with no authorization form on file, by status only.
- Flags invoice prices that do not match the rate in the employer's agreement.
Where it reads from
- Experity
- eClinicalWorks
- QuickBooks Online
What happens when it fires
Your occ-med coordinator gets draft invoices for missed visits and a list of overdue employers. A person reviews and sends.
Autonomy level: Draft for approval. The system prepares the message or task, and you approve it before anything goes out.
What we guarantee
Every employer-paid visit is matched to an invoice in the nightly run after the visit. We agree on the metric before the Sprint starts and measure it over the first 20 business days after go-live. If we miss it, you get half your Sprint fee back. Dollar savings are tracked in your monthly saves log, reported rather than promised.
Questions
Is this about workers' comp claims?
It covers services billed directly to the employer. Workers' comp claims to a carrier are tracked with your other denials and unbilled visits.
Does the employer see any of this?
No. Everything stays internal until your team sends an invoice.
Do I need new software for this?
No. The system reads from the tools you already use, with read-only access by default. A guardrail layer controls exactly which data the AI can see.
What does it cost?
A 3-week Sprint is $6,000 fixed and includes the morning brief plus one automation tied to an agreed metric. Ongoing support is $1,500 a month, or $500 a month to keep it running without new automations. If the agreed metric is missed over the first 20 business days after go-live, half the Sprint fee is refunded.
How is this different from a dashboard app or a free AI kit?
A dashboard app shows numbers when you go look. A free AI kit gives you the parts, and you do the setup, the upkeep, and the checking. Here the alarms are built for your kind of business, they watch outside data like market rates and rule changes alongside yours, and on Run or Keep-Running, the person who built them keeps them working and logs what they caught.
More alarms for urgent care centers
Seven more things worth watching.
- Patients leaving without being seenCount patients who left without being seen by center, day, and hour, and flag wait times running past your own door-to-door standard.
- Provider hours out of step with volumeCompare provider hours with visits per hour by center, day, and shift, and flag next week's shifts that look overstaffed or short.
- Online check-ins droppingSpot falling online check-ins by center, broken booking links, wrong listing hours, and slipping review ratings before fewer patients walk in.
- Eligibility and registration denialsTie eligibility and registration denials back to center, shift, and payer, and flag visits checked in with no eligibility check on record.
- Open charts and visits not billedCount open or unsigned charts by provider and days since visit, flag providers about to leave with open charts, and catch visits with no claim.
- E&M coding drifting by providerCompare each provider's E&M level mix with peers and their own history, and hand your coding reviewer a sample to audit. It never suggests a code.
- Front desk collections and drawer gapsCompare expected copays with what the front desk collected, reconcile payments to deposits, and flag drawers that come up short by center and shift.