Owner OS for med spas
Alarms for med spas
“The book looks full, but clients drift past their next appointment, packages sit unused, and the vials never quite match what we charged.”
A med spa earns its money on provider time, repeat clients, and product that is bought by the vial and sold by the unit. The booking software is good at the front desk and weak at showing the owner where the month went. The leaks are quiet: a toxin client who never rebooked, a late cancel that was never charged, a membership card that declined three months ago.
Eight alarms we build for med spas
- Injectable rebooking gapsSpot med spa clients past their usual return interval for toxin or filler with no appointment booked, by provider, so your team reaches out first.
- Late cancel fees not chargedFlag med spa no-shows and late cancels where your policy fee or deposit was not applied, and find repeat clients, by provider and day.
- Membership payment lapsesFlag med spa memberships with failed payments, expiring cards, paused accounts, and members who stopped booking, before they cancel.
- Unused package balancesTrack med spa package sessions sold but not redeemed, clients who stopped coming mid-package, and the prepaid balance you owe in service.
- Product units vs billedCompare injectable product received and used to units charged in your med spa software, by provider and week, so product shrink shows up early.
- Injector open hoursFind open med spa provider hours in the coming week, by provider and room, and match them to clients who are due, while there is time to fill them.
- Consults not convertedTrack med spa consults that did not book treatment, by provider and lead source, and follow up while the client is still deciding.
- Review dropsWatch med spa Google reviews for rating drops, new low reviews, and unanswered reviews by location, so you respond before it spreads.
Reads from the tools you already use
- Boulevard
- Aesthetic Record
- Mangomint
- Zenoti
- PatientNow
- Square
- QuickBooks Online
- Google Business Profile
Read-only by default. A guardrail layer controls exactly which data the AI can see, and anything that sends, spends, or deletes needs your approval.