For Med spas and aesthetic injectable clinics, single location or a small group
Spot membership payments that fail before the member walks away
Memberships are steady revenue until a card declines and nobody follows up. Members who stop booking also tend to cancel at the next bill, and the first sign is usually the cancellation itself.
What it can cost you
Example: 8 lapsed memberships a month x $149 a month x 6 months average remaining = $7,152.An illustration, not a promise. Your Opportunity Scan puts a real number on it.
What the system checks overnight
- Lists members with a failed or declined monthly charge.
- Flags cards that expire before the next billing date.
- Counts members who have not booked in longer than usual.
- Lists paused memberships past their planned restart date.
- Tracks cancellations by month and by the provider members saw most.
Where it reads from
- Boulevard
- Mangomint
- Zenoti
- Aesthetic Record
- Square
What happens when it fires
The front desk sends the drafted card update messages and reaches out to quiet members. The system keeps the list current.
Autonomy level: Draft for approval. The system prepares the message or task, and you approve it before anything goes out.
What we guarantee
Every failed membership charge is in the brief by the next business morning. We agree on the metric before the Sprint starts and measure it over the first 20 business days after go-live. If we miss it, you get half your Sprint fee back. Dollar savings are tracked in your monthly saves log, reported rather than promised.
Questions
Can it send card update reminders on its own?
It starts by drafting them. Once you trust the wording, you can let it send routine card reminders while you keep the rest.
Does it track member credits too?
Yes. It can flag members who are piling up unused credits, which is often a sign they are about to cancel.
Do I need new software for this?
No. The system reads from the tools you already use, with read-only access by default. A guardrail layer controls exactly which data the AI can see.
What does it cost?
A 3-week Sprint is $6,000 fixed and includes the morning brief plus one automation tied to an agreed metric. Ongoing support is $1,500 a month, or $500 a month to keep it running without new automations. If the agreed metric is missed over the first 20 business days after go-live, half the Sprint fee is refunded.
How is this different from a dashboard app or a free AI kit?
A dashboard app shows numbers when you go look. A free AI kit gives you the parts, and you do the setup, the upkeep, and the checking. Here the alarms are built for your kind of business, they watch outside data like market rates and rule changes alongside yours, and on Run or Keep-Running, the person who built them keeps them working and logs what they caught.
More alarms for med spas
Seven more things worth watching.
- Injectable rebooking gapsSpot med spa clients past their usual return interval for toxin or filler with no appointment booked, by provider, so your team reaches out first.
- Late cancel fees not chargedFlag med spa no-shows and late cancels where your policy fee or deposit was not applied, and find repeat clients, by provider and day.
- Unused package balancesTrack med spa package sessions sold but not redeemed, clients who stopped coming mid-package, and the prepaid balance you owe in service.
- Product units vs billedCompare injectable product received and used to units charged in your med spa software, by provider and week, so product shrink shows up early.
- Injector open hoursFind open med spa provider hours in the coming week, by provider and room, and match them to clients who are due, while there is time to fill them.
- Consults not convertedTrack med spa consults that did not book treatment, by provider and lead source, and follow up while the client is still deciding.
- Review dropsWatch med spa Google reviews for rating drops, new low reviews, and unanswered reviews by location, so you respond before it spreads.