For Creator-led businesses that run a YouTube channel, an email list, and products, courses, or physical goods
Catch membership churn and failed payments before members quietly leave
Some members cancel, but many just fall off when a card fails and nobody follows up. Others stop logging in for weeks before they cancel. Monthly recurring revenue looks stable until the slow leak shows up as a flat quarter.
What it can cost you
Example: 30 members lost to failed cards in one month at $49 a month, who would have stayed 8 more months = $11,760 from a single month of misses.An illustration, not a promise. Your Opportunity Scan puts a real number on it.
What the system checks overnight
- Counts cancellations per week against your baseline, split by plan and join month.
- Catches failed membership payments the day they fail and checks the retry and dunning emails went out.
- Counts members who have not logged in to Kajabi in a long time, in totals by plan.
- Groups cancellation reasons when members give them.
- Flags plans or cohorts whose churn is rising faster than the rest.
Where it reads from
- Stripe
- Kajabi
- Kit, customer.io, or Klaviyo
What happens when it fires
You approve the win-back and card update emails. The system drafts them and a short check-in email for members who stopped logging in.
Autonomy level: Draft for approval. The system prepares the message or task, and you approve it before anything goes out.
What we guarantee
Every failed membership payment caught the day it fails and matched to a recovery email. We agree on the metric before the Sprint starts and measure it over the first 20 business days after go-live. If we miss it, you get half your Sprint fee back. Dollar savings are tracked in your monthly saves log, reported rather than promised.
Questions
Stripe already retries failed cards. Is that not enough?
Retries help, but many failures need the member to update the card. This makes sure each one gets a clear, personal ask instead of being lost.
Can it see which lessons members watch?
It can use activity counts like logins and lesson starts to spot members drifting away. It does not need anything more personal than that.
Do I need new software for this?
No. The system reads from the tools you already use, with read-only access by default. A guardrail layer controls exactly which data the AI can see.
What does it cost?
A 3-week Sprint is $6,000 fixed and includes the morning brief plus one automation tied to an agreed metric. Ongoing support is $1,500 a month, or $500 a month to keep it running without new automations. If the agreed metric is missed over the first 20 business days after go-live, half the Sprint fee is refunded.
How is this different from a dashboard app or a free AI kit?
A dashboard app shows numbers when you go look. A free AI kit gives you the parts, and you do the setup, the upkeep, and the checking. Here the alarms are built for your kind of business, they watch outside data like market rates and rule changes alongside yours, and on Run or Keep-Running, the person who built them keeps them working and logs what they caught.
More alarms for creator brands
Seven more things worth watching.
- Views drop that hits sales laterFlag a slide in YouTube views, impressions, or click-through early and connect it to the opt-ins and sales it will cost you down the line.
- Funnel opt-in rate slideWatch opt-in rate per landing page and traffic source, and test every live form nightly so a broken funnel never runs for a week unnoticed.
- Email deliverability dropScore every send by mailbox provider, watch bounces and spam complaints, and check your sender records nightly so emails keep reaching inboxes.
- Sponsor and affiliate payouts overdueMatch every sponsor video to an invoice and every invoice to a payment, and track affiliate earnings to payouts, so no money goes unclaimed.
- Refund spikes after a launchCount refunds and disputes daily during every launch, compare them to past launches, and see whether a plan, offer, or traffic source drives them.
- Top video traffic decayingTrack daily views and search traffic on the evergreen videos that feed your funnel, and test their links, so your best traffic source keeps working.
- Checkout abandonment risingWatch checkout starts versus completed orders per product, failed card payments, and recovery emails, so buyers who wanted to pay actually do.