For Water, fire, and mold restoration companies doing mitigation and rebuild work
Stop restoration jobs from stalling between mitigation and rebuild
Mitigation gets you in the door, but the rebuild is often the bigger job. After the drying crew leaves, the homeowner waits on an estimate, a contents decision, or a signature. If nobody owns that handoff, the rebuild goes to a contractor the adjuster or a neighbor recommended.
What it can cost you
Example: 2 rebuilds a month lost at the handoff x $28,000 = $56,000 a month in work you were first on.An illustration, not a promise. Your Opportunity Scan puts a real number on it.
What the system checks overnight
- Lists finished mitigation jobs with no rebuild estimate started.
- Flags rebuild estimates sent with no signed contract past your window.
- Flags signed rebuilds with no start date scheduled.
- Tracks days in stage for every open job and flags the ones past your norm.
- Flags open jobs with no customer contact logged recently.
Where it reads from
- DASH
- PSA
- Xactimate
- QuickBooks Online
What happens when it fires
Your project manager makes the calls. The system drafts a check-in for each stalled customer and lists what each job is waiting on.
Autonomy level: Draft for approval. The system prepares the message or task, and you approve it before anything goes out.
What we guarantee
Every open job has its stage and days in stage checked each night, with stalls flagged the next morning. We agree on the metric before the Sprint starts and measure it over the first 20 business days after go-live. If we miss it, you get half your Sprint fee back. Dollar savings are tracked in your monthly saves log, reported rather than promised.
Questions
Is this the same as a WIP report?
It uses the same data, but instead of a long list to read, it brings forward only the jobs that just crossed your stall line, with what they are waiting on.
We do not do rebuild work. Is this useful?
The handoff check matters less, but stage aging still catches mitigation jobs stuck waiting on an authorization, a contents decision, or payment.
Do I need new software for this?
No. The system reads from the tools you already use, with read-only access by default. A guardrail layer controls exactly which data the AI can see.
What does it cost?
A 3-week Sprint is $6,000 fixed and includes the morning brief plus one automation tied to an agreed metric. Ongoing support is $1,500 a month, or $500 a month to keep it running without new automations. If the agreed metric is missed over the first 20 business days after go-live, half the Sprint fee is refunded.
How is this different from a dashboard app or a free AI kit?
A dashboard app shows numbers when you go look. A free AI kit gives you the parts, and you do the setup, the upkeep, and the checking. Here the alarms are built for your kind of business, they watch outside data like market rates and rule changes alongside yours, and on Run or Keep-Running, the person who built them keeps them working and logs what they caught.
More alarms for property restoration
Seven more things worth watching.
- Dry jobs not billedFlag water jobs that hit dry standard and had equipment pulled, but still have no estimate uploaded or invoice sent.
- Estimates stuck in carrier reviewTrack every estimate sent to a carrier or TPA, flag the ones with no review or payment, and see which carriers are slowest.
- Drying equipment left on siteCompare moisture readings and equipment logs to catch air movers and dehus sitting on dry jobs or missing from the warehouse count.
- Missing moisture logs and photosCheck every active water job for daily readings, photos, and signed forms, so documentation gaps get fixed while the job is open.
- Labor running past the estimateCompare paid crew hours to the labor your Xactimate estimate supports, job by job, so you see margin slip while the job is open.
- Carrier program deadlines at riskTrack contact, arrival, and estimate upload deadlines on program jobs, and flag the ones about to miss before your scorecard takes the hit.
- Claim payments stuckFlag approved claims with no payment, checks waiting on mortgage company endorsement, and homeowner balances aging in AR.