Owner OS for freight brokerages and non-asset 3PLs
Alarms for freight brokerages and non-asset 3PLs
“We run on a thin margin, and I only see the bad loads, the unbilled detention, and the slow payers when I pull the numbers at month end.”
A brokerage makes money on the spread between what the shipper pays and what the carrier gets, one load at a time. That spread leaks through thin loads booked in a rush, accessorials paid but never billed, buy rates drifting above market, and shippers who stretch terms while carriers want quick pay. Your TMS has every load, but its reports list loads, they do not tell you which ones need your attention today.
Eight alarms we build for freight brokerages and non-asset 3PLs
- Thin and negative margin loadsFlag loads booked below your margin floor, carrier rate changes after booking, and reps who book thin, before the truck rolls.
- Accessorials paid but not billedMatch every accessorial paid to a carrier against what was billed to the shipper, so detention, lumper, layover, and TONU stop eating your margin.
- Buy rates drifting above marketCompare carrier cost per mile on your lanes to your own history and market rate data, and flag contract lanes the market has moved against.
- Reps moving volume at thin marginCompare margin per load, quote to book rate, and commission per rep, so you coach the reps who move lots of loads but leave little for the house.
- Shipper pay slipping while carriers quick payTrack days to collect by shipper against days to pay carriers, so your cash gap does not quietly grow while the load count looks healthy.
- Carrier authority or insurance problemsCheck every carrier before each load for lapsed insurance, authority changes, and contact details that do not match, to cut double brokering risk.
- Shipper volume quietly fallingCompare weekly loads, quotes, and tenders per shipper to their norm, so you call the account when volume starts sliding, not after it is gone.
- Delivered loads not invoicedTrack every delivered load from POD to invoice to accepted, so missing paperwork and rejected portal invoices do not delay your cash.
Reads from the tools you already use
- McLeod PowerBroker
- Tai TMS
- AscendTMS
- Aljex
- Turvo
- QuickBooks Online
- DAT
- Truckstop
- Highway
- MyCarrierPackets
- Outlook
Read-only by default. A guardrail layer controls exactly which data the AI can see, and anything that sends, spends, or deletes needs your approval.